Last updated: October 2025
MyCharity respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard data when you visit our website, make a donation, or contact us.
1. Information We Collect
When you interact with our website, we may collect personal information such as your name, email address, phone number, mailing address, and donation details. We also collect non-personal information automatically through cookies and similar technologies, including device data, browser type, pages visited, and general site analytics. If you choose to submit forms, surveys, or newsletter sign-ups, we will process the information you provide for the purpose stated at the point of collection.
2. How We Use Your Information
We use your information to process donations, issue receipts, send acknowledgements, and provide updates about programs, reports, and campaigns when you have opted in. We also use this information to respond to inquiries, improve our website and communications, and meet our legal and regulatory obligations. Any processing is limited to what is necessary for these purposes.
3. Sharing of Information
We do not sell, trade, or rent your personal data. We may share limited information with trusted service providers—such as payment processors and email platforms—who assist us in operating our website and services, and who are contractually obligated to protect your data and use it only for the services they provide. We may disclose information when required by law or to protect our rights, safety, or the rights and safety of others.
4. Donation and Payment Information
Online donations are processed securely by certified payment gateways. We do not store full credit card or banking details on our servers. Payment providers may retain transaction data only as needed for financial recordkeeping, fraud prevention, and compliance with applicable laws.
5. Cookies and Analytics
Our site uses cookies to deliver a better browsing experience and to gather anonymous analytics that help us understand how visitors use the site. You may disable cookies through your browser settings, although some features may not function properly if cookies are turned off.
6. Data Security
We maintain technical and administrative safeguards designed to protect your information against unauthorized access, loss, misuse, or alteration. Access to personal data is restricted to authorized personnel and partners who need it for legitimate operational purposes and who are bound by confidentiality obligations.
7. Your Rights
You may request access to the personal data we hold about you, ask us to correct inaccurate information, or request deletion where appropriate. You may also withdraw consent for email communications at any time by using the unsubscribe link in our messages or by contacting us. Requests can be sent to privacy@mycharity.org, and we will respond in accordance with applicable laws.
8. Data Retention
We retain donation and contact records only for as long as necessary to fulfill the purposes described in this Policy and to satisfy legal, accounting, or reporting requirements. When information is no longer needed, we take steps to delete or anonymize it securely.
9. Links to Other Websites
Our website may include links to partner or third-party sites. These sites operate independently, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date, and significant changes will be communicated through appropriate channels.
11. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us.